Leveraging expertise to gain competitive advantage and control costs
Modern procurement functions need to do many things well in an ever-evolving and complex business landscape. CPOs face numerous challenges in finding the capacity and capability to deliver great outcomes across the full scope of their operations. This could be down to local skill shortages, FTE restrictions, or not being a destination of choice for top talent. Gaps leave value on the table. Many are not turning to external partners to run parts of the operations in a “best of breed” hybrid approach to resourcing and service delivery.
“Having the right people at the centre of your operating model is paramount. However, supplementing them with the ability to leverage relevant third parties to provide flex and expertise.”
Adopting a customer-centric approach to drive value
Should CPOs just do less? Possibly, but procurement functions are often judged as much on what they don’t do well as for what they do. Reputation is important, and being able to provide a high-quality, holistic service is where most teams add the most value. Where there is insufficient focus and value left on the table, Managed Services offer the opportunity to plug those gaps and deliver value, with results linked to compensation. This can be applied when CPOs are looking to bolster in-house teams, establish a new procurement function, or swiftly build new capabilities:
- Immediate access to leading capability, accelerating Procurement’s impact
- Insights from an extensive client network (spending $billions annually)
- The ability to concentrate internal resources where they add most value
- Incentivized delivery, linking procurement success to outcomes
Proxima’s approach to managed services
We assuming responsibility for a set of procurement activities and targets, delivering them as a service with clearly defined outcomes and performance measures, allowing you to concentrate on core business functions while collaborating with procurement specialists in their respective fields. Our approach features:
- Simple agreement of managed scope, targets, and incentive models
- Deployment of an onsite team, with flexible operational and specialist support
- Flexing of capabilities to address different challenges in categories or skills
- Dynamic service management, technology, and governance tools
